Terms of service

Last Updated: June 24, 2026

Welcome to Teavity. These Terms of Service (“Terms”) govern your access to and use of the website located at https://teavity.com (the “Site”), our products, and related services (collectively, the “Services”). The Services are operated by Teavity LLC (“Teavity,” “we,” “us,” or “our”).

By accessing the Site, placing an order, creating an account, enrolling in a subscription, or opting into SMS communications, you agree to these Terms and to our Privacy Policy, Refund Policy, Shipping Policy, and Subscription / Cancellation Policy, each incorporated by reference. If you do not agree, do not use the Services.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Services or purchase products. By using the Services, you represent that you meet this requirement and that all information you provide is accurate and complete.

2. Products & Services

Teavity sells organic and natural tea products, including tea pods and related consumables, through our online store. Product availability, descriptions, images, pricing, promotions, and specifications may change at any time without notice. We may limit quantities, refuse orders, or discontinue products at our sole discretion.

Certain products are sold only online and may have limited availability. Consumable products, including tea pods, are subject to our Refund Policy and may not be returnable once opened, used, or removed from original packaging, except as required by law or where a product is defective or damaged on arrival.

3. Brewing Equipment & Trademark Compatibility

KEURIG® and K-CUP® are registered trademarks of Keurig Green Mountain, Inc. Reference to these trademarks is solely for the purpose of identifying product compatibility and does not imply any affiliation with, sponsorship by, or endorsement from Keurig Green Mountain, Inc. or any other trademark owner.

Teavity products are marketed for compatibility with commonly available single-serve brewing systems. You are solely responsible for verifying compatibility with your equipment before use. Teavity is not responsible for damage to brewing equipment, injury, or poor performance resulting from misuse, incompatible equipment, improper storage, or failure to follow product instructions.

4. Health, Wellness & FDA Disclosures

These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Information on the Site, including blog posts, ingredient pages, product descriptions, labels, and marketing materials, is provided for general educational and informational purposes only and should not be considered medical advice.

Always consult a qualified healthcare professional before using any herbal or dietary product, especially if you are pregnant, nursing, taking medication, have a medical condition, or are giving products to a child. Individual results may vary. Do not disregard professional medical advice or delay seeking it because of something you read on the Site.

Content regarding moods, wellness benefits, ingredients, aromas, or lifestyle outcomes is descriptive marketing and educational content only and is not a guarantee of any result.

5. Subscriptions & Auto-Renewal

We offer recurring subscription programs, including custom build-a-box bundles and subscribe-and-save options. When you purchase a subscription:

• You authorize us and our payment processors to charge your payment method on a recurring basis at the then-current subscription price, plus applicable taxes and shipping.
• Subscriptions renew automatically until canceled. You are responsible for reviewing the subscription terms shown at checkout, including price, frequency, and selected products.
• You may cancel, pause, or modify a subscription according to our Subscription / Cancellation Policy or by contacting admin@teavity.com. Cancellation must be completed before the next billing date to avoid charges for the upcoming cycle.
• We may change subscription pricing, product availability, or program features with notice where required by law. Continued use after notice constitutes acceptance where permitted.

6. Custom Build-a-Box Bundles

Custom bundle and build-a-box offers allow you to select qualifying products subject to stated quantity, flavor, and pricing rules. Bundle selections, including flavor line items recorded at checkout, constitute your order instructions. Substitutions may be made only where permitted by law, disclosed at checkout, or necessary due to inventory shortages, in which case we may contact you or apply a reasonable substitute of equal or greater value.

Promotional bundle pricing applies only when all stated conditions are met, including subscription enrollment where required. We may reject or cancel orders that do not satisfy bundle requirements or that appear fraudulent, abusive, or reseller-related.

7. Orders, Billing & Accounts

By placing an order, you represent that you are authorized to use the payment method provided and that all billing information is accurate. We reserve the right to refuse, cancel, or limit any order, including orders that appear fraudulent, placed by dealers or resellers, or that violate these Terms.

Prices are shown in U.S. dollars unless otherwise stated. You are responsible for applicable sales, use, and other taxes. If a pricing or description error occurs, we may cancel or adjust the order and will notify you when practicable.

8. SMS Communications

If you opt in to SMS messaging from Teavity, you consent to receive recurring automated text messages related to orders, shipping, account notices, promotions, and customer service. Message frequency varies. Message and data rates may apply.

• Consent is not a condition of purchase.
• Reply STOP to opt out at any time.
• Reply HELP for assistance or contact us at admin@teavity.com.
• See our Privacy Policy for how we handle personal information.

9. Shipping, Returns & Refunds

Shipping terms are described in our Shipping Policy. Returns, exchanges, and refunds are governed by our Refund Policy, except where applicable law provides additional rights.

10. Site Use & Prohibited Conduct

You may use the Site only for lawful purposes. You agree not to:

• Violate any applicable law or regulation;
• Infringe intellectual property or privacy rights;
• Upload malware, attempt unauthorized access, or interfere with Site security or performance;
• Scrape, harvest, or use automated means without our written permission;
• Make false, misleading, or defamatory statements about Teavity or our products;
• Resell products in violation of applicable law or our policies;
• Harass, abuse, or harm others.

We may suspend or terminate access for conduct we believe violates these Terms or creates risk for Teavity, customers, or third parties.

11. Intellectual Property

All Site content, including text, graphics, logos, product names, packaging designs, images, videos, and software, is owned by Teavity or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any Site content without our prior written consent, except for personal, non-commercial use necessary to browse or purchase products.

12. User Submissions & Reviews

If you submit reviews, comments, suggestions, photos, or other materials (“Submissions”), you grant Teavity a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, translate, distribute, and display those Submissions in any media for business purposes. You represent that you own or control the rights to your Submissions and that they do not violate any law or third-party rights.

We may remove or refuse to publish any Submission at our discretion. We are not obligated to maintain Submissions in confidence or compensate you for them.

13. Third-Party Services & Links

Our store is hosted on Shopify Inc. Payments, subscriptions, analytics, shipping, and other functions may be provided by third parties. We do not control third-party services and are not responsible for their acts, omissions, content, or policies.

The Site may contain links to third-party websites. We do not endorse and are not responsible for third-party sites, products, or services. Your use of third-party services is at your own risk.

14. Accuracy of Information

We strive to keep Site information accurate, but we do not warrant that product descriptions, pricing, availability, images, or other content are complete, current, or error-free. Reliance on Site information is at your own risk.

15. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND ALL PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TEAVITY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting the foregoing, we do not warrant that the Site will be uninterrupted, secure, or error-free, that defects will be corrected, or that products will meet your expectations or produce any particular result.

Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TEAVITY, ITS MEMBERS, MANAGERS, EMPLOYEES, AGENTS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICES OR PRODUCTS, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, TEAVITY’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR PRODUCTS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO TEAVITY FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow limitation of certain damages, so some of the above limitations may not apply to you.

17. Indemnification

You agree to defend, indemnify, and hold harmless Teavity and its members, managers, employees, agents, affiliates, and service providers from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services or products; (b) your breach of these Terms; (c) your violation of any law or third-party right; or (d) any Submission you provide.

18. Dispute Resolution, Governing Law & Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms, the Services, or products purchased from Teavity shall be brought exclusively in the state or federal courts located in Broward County, Florida, and you consent to personal jurisdiction and venue in those courts.

Before filing a claim, you agree to contact us at admin@teavity.com and attempt in good faith to resolve the dispute informally for at least thirty (30) days.

To the extent permitted by law, you and Teavity agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

19. Changes to These Terms

We may update these Terms at any time by posting a revised version on the Site and updating the “Last Updated” date. Material changes may also be communicated where required by law. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

20. Severability & Entire Agreement

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect. These Terms, together with the policies incorporated by reference, constitute the entire agreement between you and Teavity regarding the Services and supersede prior or contemporaneous understandings on that subject.

21. Contact Information

Questions about these Terms may be directed to:

Teavity LLC
Email: admin@teavity.com
Address: 10275 NW 46th St, Sunrise, FL 33351, United States
Phone: (888) 585-5034

This document is provided for business and informational purposes and does not constitute legal advice. Teavity recommends review by qualified legal counsel.